Does InHealth bill my insurance?

We provide direct billing to most insurance companies. Direct billing depends on your plan, so call 416-937-8237 and we will check your coverage.

Is InHealth OHIP funded?

No. InHealth is a private clinic and is not OHIP funded. If you need OHIP-funded physiotherapy, ask your doctor about publicly funded options.

Does OHIP cover physiotherapy?

In limited situations only, such as some hospital and community programs for eligible groups.

Can I get publicly funded physiotherapy in Ontario?

Some people qualify through funded programs. Ask your doctor, Ontario Health atHome or a community clinic what is available to you.

What if my plan does not cover physiotherapy?

Call 416-937-8237 and we will talk through your options.

How do I find out if my insurance covers physiotherapy?

Call your insurer and ask about physiotherapy limits. You can also call 416-937-8237 and we will check your coverage.

Can I use my benefits for a family member?

Many plans cover spouses and children. Check your plan's dependent rules, then call us.

What should I wear to my first physiotherapy appointment?

Loose, comfortable clothing that lets your physiotherapist see and move the sore area.

Insurance details, comfortable clothing, and any imaging or reports.

Will I get treatment on the first day?

Often yes. Many people start hands-on treatment and exercises at the first visit, depending on what the assessment shows.

What if I have imaging or test results?

Bring them or send them ahead. They help but are not required.

How long is the first visit?

Call us when you book and we will tell you what to plan for.

How many visits will I need?

It depends on the problem and how you respond. Your physiotherapist outlines a plan after the assessment and reviews it as you go.

How do I know a physiotherapist is registered in Ontario?

Look the name up on the College of Physiotherapists of Ontario public register.

Should I pick the closest clinic?

Distance matters for sticking with a plan, but experience with your problem and clear communication matter too.

Can I switch physiotherapists?

Yes. You are free to change clinics at any time.

998 Martin Grove Road, Suite 122 (mezzanine level), Etobicoke, ON M9W 0G6.

What is shockwave therapy?

It uses acoustic pulses delivered through a handheld device to stimulate sore tissue, usually as part of a rehabilitation plan.

Does shockwave therapy hurt?

It can feel uncomfortable, like strong tapping. Your physiotherapist adjusts the intensity to what you can tolerate.

Is shockwave therapy covered by insurance?

Coverage varies by plan. We provide direct billing to most insurance companies. Direct billing depends on your plan, so call 416-937-8237 and we will check your coverage.

It is generally well tolerated, but it is not suitable for everyone. Your physiotherapist screens you first.

Can physiotherapy fix scoliosis?

Physiotherapy cannot replace medical care and we cannot promise to change a curve. It can support strength, mobility, posture and comfort.

Is scoliosis painful?

Many people have little or no pain. Some adults have back or hip discomfort that exercise and movement advice may help.

Can children with scoliosis see a physiotherapist?

Call 416-937-8237 to ask about your child's situation. A parent or guardian attends, and their doctor still leads any decision about monitoring or bracing.

Is exercise safe with scoliosis?

Most people can stay active. A physiotherapist shapes a plan around your curve and your goals.

How do I know if my ankle is sprained or broken?

You cannot be sure without an exam. Severe pain over the bones or inability to take four steps needs medical assessment.

Should I see a physiotherapist for an ankle sprain?

Many people do, especially when swelling and stiffness linger or the ankle feels unstable. Book an assessment to check.

How long does an ankle sprain take to heal?

It varies with severity. Your physiotherapist can give you an estimate after examining the ankle.

What causes Achilles tendon pain?

Common contributors include a sudden increase in activity, tight calves, footwear changes and hard surfaces.

Can I keep running with Achilles pain?

Sometimes with changes to load. Your physiotherapist advises after an assessment.

What is vestibular physiotherapy?

It is physiotherapy for dizziness, vertigo and balance problems linked to the inner ear, brain or neck. It uses assessment and exercise.

Can physiotherapy help with vertigo?

For some causes of vertigo, targeted exercises may help. Your physiotherapist will tell you whether your symptoms fit.

Can dizziness after a concussion be treated?

Many people with post-concussion dizziness are assessed and given a graded exercise plan.

Can a physiotherapist help with TMJ pain?

Physiotherapists assess the jaw, neck and posture and can use exercises and advice. Whether it suits you depends on your assessment. Call 416-937-8237 to ask.

Do I need a referral from my dentist?

Some insurance plans ask for one, so check your plan. Your dentist may still need to check teeth, bite or a night guard.

Why does my jaw click?

Clicking is common and not always painful. If it is painful, catches or limits opening, have it assessed.

Can TMJ problems cause headaches or neck pain?

They can occur together because the jaw, neck and head muscles are closely linked.

Frequently Asked Questions - InHealth Physiotherapy Etobicoke

Curious questions answered below!

1. What conditions do you treat at InHealth Physiotherapy?

We treat knee pain, back pain, sciatica, shoulder injuries, pelvic floor dysfunction, postpartum pain, pediatric developmental concerns, sports injuries, and chronic pain conditions. Learn more here!

2. Do I need a doctor’s referral for physiotherapy?

No referral is required. You can book physiotherapy, pelvic floor therapy, pediatric physiotherapy, or massage therapy directly. Some insurance plans may request a referral for reimbursement.

3. Does your clinic offer pelvic floor physiotherapy?

Yes. We provide pelvic floor physiotherapy for pregnancy and postpartum recovery, pelvic pain, urinary incontinence, prolapse symptoms, and core rehabilitation. Learn more here!

4. Do you provide postpartum physiotherapy?

Absolutely. We help with back pain, pelvic pressure, diastasis recti, C‑section scar tightness, and other postpartum concerns. Learn more here!

5. Is pediatric physiotherapy available?

Yes. We treat infants, toddlers, and children with delayed milestones, torticollis, toe‑walking, coordination issues, sports injuries, and neurodevelopmental concerns. Learn more here!

6. How long is my first visit and what should I expect during my first physiotherapy appointment?

Your first visit includes a full assessment, diagnosis, movement analysis, and hands‑on treatment. You’ll also receive personalized exercises during the first session. Initial assessments are 45–60 minutes, and follow‑up treatments are 30–45 minutes, depending on your condition.

7. What makes your clinic different and how do i choose a physiotherapist?

We provide longer one‑on‑one appointments, personalized treatment plans, advanced modalities, and a patient‑first approach focused on listening, education, and long‑term recovery. Learn more about our team here!

Chooseing a health care provider a serious task, Click here to learn more about what to consider when choosing a physiotherapist for your care.

8. Do you accept WSIB and motor vehicle accident (MVA) claims?

Yes. We provide physiotherapy for workplace injuries and car accident rehabilitation, and we handle all required documentation.

9. Do you accept insurance and direct billing?

We accept most extended health plans including Sun Life, Manulife, Canada Life, Green Shield, Blue Cross, and more. Direct billing is available for many providers. We provide direct billing to most extended health plans, WSIB, and motor‑vehicle accident insurers. No referral is required.

To learn more about insurance and billing in ontario, Click here to learn more.

10. How do I book an appointment?

You can book online 24/7, call the clinic, or request same‑day availability for urgent concerns. Click to schedule!

11. How long does it take to see results from physiotherapy?

Most patients notice improvement within 3–5 sessions, depending on the condition and severity.

12. Is shockwave therapy available at your clinic?

Yes! We offer Shockwave Therapy for chronic conditions like plantar fasciitis, tennis elbow, calcific tendonitis, and stubborn muscle pain. It accelerates healing and reduces inflammation.

13: Do I need a referral for chiropractic care in Etobicoke?

No referral is needed to book chiropractic care at InHealth Physiotherapy. You can book directly online or by phone. Some extended health insurance plans require a physician's referral for reimbursement, so it is worth checking your plan details before your first visit.

14: What conditions does a chiropractor treat?

Our chiropractor at InHealth treats a wide range of musculoskeletal conditions, including lower back pain, neck pain, headaches, sciatica, sports injuries, hip and SI joint pain, and shoulder or elbow complaints. If you are unsure whether chiropractic is appropriate for your specific concern, book an assessment and your chiropractor will advise you at your first visit.

15: Is chiropractic care covered by OHIP or extended health insurance?

Chiropractic care is not covered by OHIP in Ontario. However, most extended health benefit plans include chiropractic coverage. InHealth offers direct billing to most major insurers, so in many cases there is no out-of-pocket cost at the time of your visit. WSIB and motor vehicle accident (MVA) claims are also accepted.

16: How is chiropractic different from physiotherapy?

Both chiropractic and physiotherapy address pain and movement dysfunction, but with different training backgrounds and primary tools. Chiropractors focus heavily on spinal joint manipulation and joint-specific manual techniques, while physiotherapists use a broader range of approaches including exercise-based rehabilitation, modalities, and movement retraining. At InHealth, both disciplines work together under one roof, which means your care can draw on both when it makes sense for your condition.